Don’t Count Yourself Out.

My first job in this field was doing Internet Tech Support for a well-known cable company here in the US that shall remain nameless. I learned how to troubleshoot, how to speak to customers, how to handle getting yelled/cussed at by customers, and how to sell music and games to customers in an outage, it... Continue Reading →

I Changed My Mind.

Last month I passed my Linux Essentials exam. Be it a low-level exam, it was one that I was happy to have obtained (that, and the fact it never expires is so dope). I took a week off from the realm of studying and asked myself "what's next?".  The new Linux-certified ambitious me wanted to... Continue Reading →

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