You vs. You: Impostor Syndrome and Overcoming It

“They’re gonna find me out! My manager and my team are going realize I have no idea what I’m doing, I’m not on their level, and they are going to fire my a*&. How will I make my car payment? Maybe McDonald’s will hire me back. I was a cute Fry Girl!” -Me, circa 2005... Continue Reading →

I’m A Systems Administrator

I must say, 2019 looks to be very promising. I recently accepted a role as a Systems Administrator for a local company and will start that next week. I am excited to start my new opportunity as a Systems Administrator. I can't wait to learn new things and get started on the projects my new manager... Continue Reading →

How Do I Get into IT?

Someone on Instagram messaged me last night asking how important a specific cert was in regard to getting into IT. They also asked how do I get started, if I had a degree and how I was able to get my first IT job without any certifications, degree or experience. So, today I'm going to... Continue Reading →

Don’t Count Yourself Out.

My first job in this field was doing Internet Tech Support for a well-known cable company here in the US that shall remain nameless. I learned how to troubleshoot, how to speak to customers, how to handle getting yelled/cussed at by customers, and how to sell music and games to customers in an outage, it... Continue Reading →

“Thank You For Calling Tech Support, Have you tried Rebooting?” Why You Should Get Your Start in Tech Support/Help Desk

"Sir/Ma'am: have you tried turning the [insert super important device here] off and on again?" I must have asked this question 1564894656187948 times a day while working in tech support for a local ISP. Yes, the work was mundane and I wanted to cut the headset cord  to my phone, but what I didn't realize... Continue Reading →

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